1. Introduction
1.1 This Privacy Policy describes how ANQRA (“ANQRA,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal data of individuals who visit our website https://anqra.com (“Website”) or otherwise interact with us.
1.2 We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
2. Data Controller:
2.1 For the purposes of the GDPR, ANQRA Limited, company number 11506952, located at 107-111 Fleet Street, Ludgate House, London, England, EC4A 2AB is the Data Controller (as described in the GDPR).
2.2 You may contact us via email at hello@anqra.com.
3. Collection of Personal Data:
3.1 We may collect personal data directly from you when you voluntarily provide it to us, such as when you fill out forms on our Website, contact us via email or phone, or request information about our products and services. The types of personal data we may collect include your name, email address, phone number, and any other information you choose to provide.
3.2 We may also collect personal data automatically when you interact with our Website. This may include your IP address, device information, browser type, log and usage data, and browsing behaviour. We use cookies and similar technologies to collect this information. Please refer to our Cookie Policy for more details.
3.3 We may also request information such as physical address or billing information, transactional information, payment information (for example, in certain cases we process your payment method and credit card number), and additional authentication information (such as copies of your government issued ID, passport, or driving licence, as permitted by applicable laws).
4. Use of Personal Data:
4.1 We use the personal data we collect for the following purposes:
a) To provide and maintain our products and services, including responding to your enquiries and fulfilling your requests;
b) To personalise and improve your experience on our Website;
c) To send you marketing communications, updates, and promotional materials, if you have opted to receive them;
d) To analyse and understand how our Website is used, diagnose technical issues, and improve our Website’s functionality and performance;
e) To comply with applicable laws, regulations, and legal obligations;
f) To protect our rights, property, and safety, as well as the rights, property, and safety of our users and the public;
g) Communicating with you about activities on our Website and policy changes;
h) Processing your financial information and other payment methods for products purchased;
i) Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
j) Measuring interest and engagement in our Website and short-term, transient use, such as contextual customisation of ads;
k) Undertaking research for technological development and demonstration;
l) Improving, upgrading, or enhancing our Website;
m) Ensuring internal quality control;
n) Verifying your identity and preventing fraud;
o) Debugging to identify and repair errors that impair existing intended functionality;
p) Enforcing our terms and policies;
q) Furnishing you with customised materials about offers, products, and services that may be of interest, including new content, product, or services; and
r) Protect your vital interest or as may be required for the public good.
4.2 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.